Built to automate returns and retain sales, Float is the best way for online returns
Modern returns management platform helping brands retain up to 48% of refunds with exchanges.
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Trusted by elite
Shopify brands
What's the impact?
Our brands achieve tangible results.
Built to retain sales and customers
Returns, exchanges, store credits, automations, data intelligence - the modern way of doing returns.
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Returns portal on autopilot - built for 2026
Shoppers expect convenience. We help deliver it to build loyalty and lifetime value.
Automate internal workflows
Retain sales via exchanges
Customize to your brand
Solve returns globally
Exchanges and store credit - retain sales
Our return flow optimises for exchanges and store credits over cash refunds.
Easy size and color exchanges
Exchange across any item
Store credit refunds
Data intelligence - reduce return rates
Insights to help enable data-driven decision making.
All the returns KPIs and metrics you need
Trends, insights and alarms automated
Algorithms pushing size insight to PDP
Act now.
Let's help your retain sales and your customers.
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Simple pricing
For early-stage to growing enterprises - fast implementation, no binding, monthly fee.
Free
For smaller organisations that want to automise returns with a great returns portal.
€0
forever
Includes
Up to 25 returns / month
Returns portal
Data intelligence
Get started for free
Free
For smaller organisations that want to automise returns with a great returns portal.
€0
forever
Includes
Up to 25 returns / month
Returns portal
Data intelligence
Get started for free
Free
For smaller organisations that want to automise returns with a great returns portal.
€0
forever
Includes
Up to 25 returns / month
Returns portal
Data intelligence
Get started for free
Grow
For organisations looking to cut costs, streamline return workflows and retain sales.
Recommended
From
€99
/ month
Includes
Up to 1.000 returns / month
Everything in Free
Exchanges: across variants
Exchanges: across all products
3rd party systems integrations
Get a demo
Grow
For organisations looking to cut costs, streamline return workflows and retain sales.
Recommended
From
€99
/ month
Includes
Up to 1.000 returns / month
Everything in Free
Exchanges: across variants
Exchanges: across all products
3rd party systems integrations
Get a demo
Grow
For organisations looking to cut costs, streamline return workflows and retain sales.
Recommended
From
€99
/ month
Includes
Up to 1.000 returns / month
Everything in Free
Exchanges: across variants
Exchanges: across all products
3rd party systems integrations
Get a demo
Enterprise
For larger organisations with complex setup and performance requirements.
custom pricing
Includes
Everything in Grow
Custom usage quota
API access and support
Custom onboarding program
Talk to us
Enterprise
For larger organisations with complex setup and performance requirements.
custom pricing
Includes
Everything in Grow
Custom usage quota
API access and support
Custom onboarding program
Talk to us
Enterprise
For larger organisations with complex setup and performance requirements.
custom pricing
Includes
Everything in Grow
Custom usage quota
API access and support
Custom onboarding program
Talk to us
The feedback
Working with incredible people.
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Yoyo Olesen
@66_north
An invaluable tool for optimising returns. We retain 29% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.
Yoyo Olesen
@66_north
An invaluable tool for optimising returns. We retain 29% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.
Josefine Laigaard
@saks_potts
Their insights are next level and have helped us reduce returns massively.
Josefine Laigaard
@saks_potts
Their insights are next level and have helped us reduce returns massively.
Mette Ø. Skytte
@numph
Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.
Mette Ø. Skytte
@numph
Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.
Mads E. Thomsen
@pitaya
We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.
Mads E. Thomsen
@pitaya
We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.
Mads Hansen
@green_car_gear
Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!
Mads Hansen
@green_car_gear
Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!
Klavs Stenenhof
@intersport
We've drastically cut processing times for returns (10x faster new). Everything runs smoothly across our systems and the Float team is really awesome.
Klavs Stenenhof
@intersport
We've drastically cut processing times for returns (10x faster new). Everything runs smoothly across our systems and the Float team is really awesome.
Kasper Broue M.
@munthe
Best level of support I've ever experienced - it feels like Float was tailor-made for us.
Kasper Broue M.
@munthe
Best level of support I've ever experienced - it feels like Float was tailor-made for us.
Lilli Sussemiehl
@knowledgecotton
Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.
Lilli Sussemiehl
@knowledgecotton
Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.
Simon Bak A.
@liiteguard
Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.
Simon Bak A.
@liiteguard
Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.
Lauren Blair
@momkind
Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!
Lauren Blair
@momkind
Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!
Marlene Bæhr S.
@cecilie_bahnsen
We've fully automated our returns process and ∼24% of our returns are exchanged.
Marlene Bæhr S.
@cecilie_bahnsen
We've fully automated our returns process and ∼24% of our returns are exchanged.
Emil Torgeirsen
@heliot_emil
We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.
Emil Torgeirsen
@heliot_emil
We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.
Lone Holm
@skall_studio
We've gained valuable insight into our returns: why they happen and what to do next.
Lone Holm
@skall_studio
We've gained valuable insight into our returns: why they happen and what to do next.
Sarah Tansey
@britt_sisseck
When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.
Sarah Tansey
@britt_sisseck
When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.
Yoyo Olesen
@66_north
An invaluable tool for optimising returns. We retain 29% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.
Marlene Bæhr S.
@cecilie_bahnsen
We've fully automated our returns process and ∼24% of our returns are exchanged.
Kasper Broue M.
@munthe
Best level of support I've ever experienced - it feels like Float was tailor-made for us.
Mette Ø. Skytte
@numph
Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.
Lone Holm
@skall_studio
We've gained valuable insight into our returns: why they happen and what to do next.
Simon Bak A.
@liiteguard
Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.
Mads Hansen
@green_car_gear
Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!
Klavs Stenenhof
@intersport
We've drastically cut processing times for returns (10x faster new). Everything runs smoothly across our systems and the Float team is really awesome.
Josefine Laigaard
@saks_potts
Their insights are next level and have helped us reduce returns massively.
Emil Torgeirsen
@heliot_emil
We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.
Lilli Sussemiehl
@knowledgecotton
Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.
Mads E. Thomsen
@pitaya
We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.
Sarah Tansey
@britt_sisseck
When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.
Lauren Blair
@momkind
Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!
Imagine you'd
already solved it.
We're here to help you automate processing and create return experiences that build loyalty and retain sales.
Book demo
Book demo
Book demo
Free trial
Free trial
Free trial
© 2025 Float ApS. All rights reserved.
© 2025 Float ApS. All rights reserved.
© 2025 Float ApS. All rights reserved.
© 2025 Float ApS. All rights reserved.