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Industry insights and commentary.
Best E-commerce Returns Management Software in 2026.
In 2026, a hassle-free returns experience is critical for e-commerce growth.
How A Good Online Returns Flow Builds Customer Loyalty.
Customer loyalty is shaped by the full shopping experience, including the returns process.
Signs Your Returns Process Is Hurting Customer Retention.
4/5 won't return after a bad returns experience, making returns are a key part retention.
E-com Brands Embraced DIY Solutions in 2025.
What made digitally native brands invest in in-house development.
How ASOS and Zalando Tackled Serial Returns in 2025.
E-com leaders began taking a more data-driven and assertive approach to returns.
How ASOS and Zalando Tackled Serial Returns in 2025.
E-com leaders began taking a more data-driven and assertive approach to returns.
Let's chat returns?
Reach out, we would love to discuss what a great returns solution should look like in 2026.